Items must be returned within 5 days after receiving merchandise. Un worn jewelry is totally returnable for full cash credit less shipping. We do not sell used jewelry so please note items returned for credit or refund must be unworn.
Over 5 Days: If you are buying for gift that will be given after the five day period has ended, we can exchange items only. It must be unworn in order to be exchanged. Any jewelry which is over the 5 day limited due to some reason, we can exchange or upgrade with a problem.
Exchange. In exchanging items we must exchange diamond items for other diamond items. Gold items can be exchanged for diamond items, but diamond items can't be exchanged for gold item.
Example, if you buy for Valentine day or Mother's Day, and afterward you find out that they preferred another style you may exchange without any problem.
We reserve the right to refuse return of any used or worn jewelry. For return of items that are repeatedly order and returned for no apparent reason there will be a charge for shipping plus 10% restocking charge.
1 years limited warranty are offered with most every item. This warranty does not cover abuse of an item.
Information for warranty for your particular item should be located on your order form page, or you may inquire before purchase.
If you should have need to return an item, call for a return merchandise authorization number before shipping something to us.
Any package without RMA number will be refused.
You may call for a customer Return merchandise authorization number at 1-937-667-9514.
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